Tegsoft

The BEST communication platform to make YOU Happy

Tegsoft is a leader in Web Based Call Center Software Provider based in Turkey, with a local market share of 60%.

Tegsoft’s platform covers all your communication needs through voice, webchat, email, messaging apps, and social media channels.

They got you covered by providing you a wide range open APIs for any 3rd party software integrations.

Tegsoft is a well-designed, all-in-one communication platform providing the best customer experience.

With Tegsoft, You Can Be Accessible At Any Time

By integrating Tegsoft’s platform into your business, you will be accessible at all time. Your customers will be able to chat with your brand just like when they chat with their loved ones or friends.

With the omnichannel feature, you can manage calls from all of your channels on a single agent screen.

This allows you to receive calls from Facebook Messenger or WhatsApp from a single agent screen without having to switch between different tabs and applications.

We have several tiers and options to meet your needs and budget and you can fill our Contact Form to talk to one of our sales agents.

*Prices may vary from country to country due to Taxation.

Text Based

Customer Services Team
$ 29/22 Monthly*
  • Webchat
  • WhatsApp Business, Facebook Messenger and Instagram DM Integration
  • SMS
  • Email
  • Chat Reporting
  • CRM

Inbound Agent

Customer Services Team
$ 59/52 Monthly*
  • Agent and Queue Management
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Agent & Queue Report
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Outbound Agent

Tele-Sales Teams
$ 59/52 Monthly*
  • Preview Dialer
  • Progressive Dialer
  • Predictive Dialer
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Campaign Reports
  •  

Blended Agent

Customer Services & Tele-Sales Teams
$ 69/62 Monthly*
  • Agent and Queue Management
  • Preview/Progressive/Predictive
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Reporting
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Omnichannel Agent

All Channels
$ 99/89 Monthly*
  • Blended Agent - All Features
  • Text Messaging & Social Media
  • WhatsApp Integration
  • Agent Screen and Dashboard
  • Embedded Webphone
  • Advanced Reporting